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green7games

Awesome Customer Service

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Just purchased ProGrids through the SixBySeven website using my girlfriends PayPal account. Which she then told me the email address had been hacked and she couldn't access emails(!)

As SixBySeven send the download link to the associated email address I contacted the admin through this board to tell them what had happened and how could we resolve the problem.

I got a reply within 15 minutes with the solution!

Brilliant customer service.

Thanks again for helping me with this.

Jim

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See, I took this great feedback, and ruined it all by being gone for 2 weeks to GDC + vacation without proper warning. My apologies to all, bribes/peace offerings coming via a free new tool very soon! :)

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I always assumed it was because you were Batman?

GAH! You weren't supposed to tell anyone... But then again I probably wasn't supposed to bring attention to the fact that I'm gone for weeks at a time with no reason.

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